Missouri Attorney General Josh Hawley issued a scam alert, warning Missouri residents about a new telephone scam. The Attorney General’s Office received complaints from Missouri residents contacted by would-be scammers claiming to represent the Social Security Administration.

“Those who have received these scam calls report receiving a phone call from someone telling them that their Social Security benefits have been suspended and they must call back in order to fix the problem,” a release from the Attorney General’s Office states. “When consumers return the call, they are asked to provide personal information that the scammer can then use to commit identity theft or other fraud.”

Examples of the types of information scammers might request include Social Security numbers, dates of birth and addresses.

The Attorney General’s Office warns citizens not to provide personal information over the telephone unless absolutely certain about who is on the other end of the line.

“When the Social Security Administration calls individuals, the agency has typically contacted the person previously via mail,” the AG’s release states.

Anyone who receives a call from someone claiming to be from the Social Security Administration should hang up and contact the agency at 1-800-772-1213.

If receiving a suspicious call from someone claiming to be from the SSA, a person should report the information to the Office of Inspector General at 800-269-0271 or online at oig.ssa.gov/report. A person may also contact the Missouri Attorney General’s Office at 866-289-9633.

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