KANSAS CITY — KC Water is asking customers to conserve water to help with ongoing treatment challenges created by current characteristics of the Missouri River.

"Reducing the amount of water will lessen the impact on the treatment plant and help KC Water meet treatment needs," states a Sunday, March 24 release from the department.

Although KC Water has no confirmed biologic or virus contamination, the high turbidity alert that was issued late Friday, March 22, remains in effect. Customers may continue to notice changes in the taste and color of their tap water that began last week.

KC Water continues to conduct additional tests in an effort to closely monitor the treatment processes. KC Water will continue to make treatment adjustments in response to changing river conditions.

"We appreciate the support of our customers during this time and we apologize for the inconvenience and concern this might be causing," states the department release.

KC Water maintains and operates water treatment and distribution systems, stormwater management systems, and wastewater collection and treatment systems for residential and business customers in Kansas City and for wholesale customers in the Kansas City area. KC Water is primarily funded by fees charged to customers based on their use or impacts on the three utility systems.

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